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Conectados eSIM guides

Clear answers before you connect.

Plan your data, prepare your phone, and solve common eSIM questions without technical jargon.

Internet in Europe without using your Mexican line roaming

Learn how to use a data eSIM in Europe, keep your Mexican SIM installed, and avoid relying on your carrier’s international roaming.

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How to keep WhatsApp on your usual number with an eSIM

Keep WhatsApp linked to your usual number while using a data eSIM during your trip.

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How many GB do I need for a trip?

Estimate the data you need based on trip length and your use of maps, messaging, social media, video, or remote work.

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My eSIM has no signal: checks and solutions

Troubleshoot an eSIM with no signal or data by checking line status, roaming, APN, network selection, and restarting.

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eSIM-compatible iPhone, Samsung, and Motorola phones

Check EID, the add-eSIM option, and carrier unlock status before buying.

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How to install and enable roaming on an eSIM

Follow the visual steps for iPhone and Android without erasing your main SIM.

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eSIM for Europe from Mexico

Compare regional data plans, validity, and current prices in MXN.

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eSIM for the United States from Mexico

Review current packages for maps, messaging, transport, and work.

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eSIM for visitors to Mexico

Find mobile-data plans for visitors who need connectivity in Mexico.

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